The Complete Salesforce Administrator Certification Course

The Complete Salesforce Administrator Certification Course


Bestselling
Created by Mike Wheeler, Aaron Wheeler
Last updated 8/2017
English
What Will I Learn?
  • Understand all of the core concepts on the exam in order to pass the Salesforce Administrator Certification Exam
  • Administer Salesforce Like a Pro
  • Deploy Salesforce Lightning Experience
  • Roll Out Salesforce1
  • Use SalesforceA
Requirements
  • All you need is a computer and an Internet connection. We will walk through signing you up for your own free Salesforce account which you can use to work through the exercises of the course. This Salesforce account is free and you can keep it for life!
Description
I just added a Practice Test to the end of this course. It contains 60 questions, and is timed at 90 minutes. You receive Section Level Feedback, just like in the real test. I provide further details and explanations as to why your answers are either correct or incorrect.
Salesforce is now the 7th most in-demand IT skill on job postings worldwide. Now is a great time to learn Salesforce and change your career to the cloud. 
This course is constantly updated to be current with the latest release of Salesforce.
“I’m at (Salesforce’s) Destination Success right now and your course goes more in-depth than the classroom courses here, and for 1% of the cost!” – Ben L.
This Salesforce Certification Course and Instructor were recently featured in InfoWorld! Join over 10,000 students and get on the path to a new career.
The Complete Salesforce Administrator Certification Course is for anyone interested in passing the Administrator Certification exam. This course is designed with the new Salesforce administrator in mind. I cover each section of the Administrator Study Guide in-depth, giving examples in the interface, as well as hands-on experience so you can apply the concepts you are learning.
This course contains over 11 hours or video instruction. I cover often confused concepts that can trip you up on the Admin Exam, such as the differences between Profiles and Roles, the purpose and use cases for Permission Sets, the different types of Reports and Dashboards, and a lot more.
After Thousands of Udemy Survey ratings for my courses, the students have spoken:
“Are you learning valuable information?” 99.6% answered YES
“Are the explanations of the concepts clear?” 99.8% answered YES
“Is the instructor knowledgeable about the topic?” 99.9% answered YES
If you are interested in becoming a Salesforce Admin, take this course. Here are some recent reviews and feedback this course has received:
“Mike, your course was great! I took the Admin Essentials class by Salesforce in which my company paid over 2000 dollars for in person live training and the training did not come close to anything on the exam. Your course helped me to get properly prepped and covered all the pertinent aspects of the 201 exam in which I passed.” ~ Harris L.
“Very well presented, excellent video quality, incredibly easy to follow. Covers more than what is necessary (not a criticism), Creator is a legend, I’ve contacted him multiple times and had a response within 5 minutes. Could not rate any higher ! Definitely the best choice out of the courses offered for this qualification. Amazing.” ~ Paul R.
“I’m amazed that a training program of such great quality is available for such a reasonable price! Mike is a wonderful trainer and the material covered is excellent!” ~ Rick A.
Mike is awesome and learning so much so far! Mike thanks so much for the really awesome course! I am sure that when I take the admin exam soon that I will pass with flying colors!!” ~ James W.
“This is the best course so far. Thank you for your video.” ~ Christian M.
“I have been using SF as a rep, not an admin and while I already had a working knowledge of the product and it’s capabilities this is very insightful material and I have learned a lot of new things.” ~ Alexis K.
Who is the target audience?
  • This course is meant for people that are new to the Salesforce Platform. The front section of the course covers basic concepts.
  • Those with Salesforce experience will also benefit from this course as we go through each section of the Salesforce Administrator Study Guide, teaching you not only core concepts, but providing hands on experience.
  • Anyone interested in studying for and passing the Salesforce Administrator Certification Exam will benefit from this course.
  • Anyone tasked with deploying the new Lightning Experience in their Salesforce instance.
Curriculum For This Course

 
83 Lectures
10:41:30

Organization Setup (Global UI)
26:24


Get a Free Salesforce Account and Switch from Lightning Experience to Classic 
04:39


Signing Up and Switching from Lightning to Classic & Editing Your User Record 
01:39


Company Profile 
03:12


Salesforce User Interface Overview 
16:02

User Setup
17:19


User Setup 
15:40


Helpful Practice Activity - Create a New User Account 
01:00


Salesforce Administrator Certification Practice Quiz - Organization & User Setup 
4 questions

Security and Access
01:39:09


Practice Activity: User Interface Customizations 
00:19


Profiles 
22:45


Roles 
09:51


Profiles vs Roles 
12:40


Sharing Model 
17:37


Permission Sets 
12:57


Helpful Practice Activity - Create an Opportunity 
00:18


Groups and Teams 
09:51


Salesforce Content Folder Management 
12:35


Salesforce Administrator Certification Practice Quiz - Security and Access 
3 questions

Standard and Custom Objects
40:01


Let's Talk About Objects - Standard and Custom Objects 
18:56


Standard and Custom Fields 
20:23

Sales and Marketing Applications
01:28:53


Sales Process 
17:50


Path (a.k.a. Sales Path) in Lightning Experience (Winter '17 Update) 
08:38


Products and Pricebooks 
19:47


Lead Management and Automation 
24:20


Campaign Management 
10:03


Campaign Influence on Opportunities and the Campaign ROI Analysis Report 
07:44


Salesforce Administrator Certification Practice Quiz - Sales Cloud Applications 
4 questions

Service and Support Applications
55:30


Creating a Sample Console App - You Will Need This for the Next Lecture 
01:25


Case Management 
11:02


Case Management Automation - Macros and Keyboard Shortcuts 
00:30


Enabling Suggested Solutions 
00:22


Solution Management 
21:21


Summer 2016 Update - Chatter Answers Retiring - Phase Out Started 
00:50


Communities 
18:46


Publishing Your Community - Winter '17 
00:07


Enabling Salesforce Knowledge and Completing Knowledge Basics Trailhead 
00:25

Activity Management and Collaboration (Chatter)
18:39


Activity Management 
11:00


Cloud Scheduler - Phased Retirement from Winter '17 to Winter '18 Releases 
02:17


Chatter 
04:25


Salesforce Administrator Certification Practice Quiz - Chatter 
3 questions

Data Management
41:07


Data Import Wizard and the Data Loader 
22:54


Additional Salesforce Data Management Tools 
00:30


Data Validation tools 
10:36


Data Backup in Salesforce 
06:20


Salesforce Administrator Certification Practice Quiz - Data Management 
3 questions

Analytics - Reports and Dashboards
57:04

Reports and Dashboards Introduction
01:01


Creating and Customizing Reports 
14:05


Creating Report Folders, Bucket Fields and Exporting Report Details 
07:55


Sharing Model Impact on Reports 
02:54


Creating and Modifying Dashboards 
09:30


Reports and Dashboards Folder Management 
06:31


Custom Report Types 
15:08

-
Workflow / Process Automation
01:04:32

Workflow Automation Introduction
01:08


Workflow Rules 
13:34


Workflow Actions 
11:21


Approval Processes 
22:37


Lightning Process Builder 
15:52


Salesforce Administrator Certification Practice Quiz - Workflow Automation 
3 questions

-
Desktop and Mobile Administration
32:35

Desktop and Mobile Administration Introduction
00:55


Salesforce1 
15:03


SalesforceA 
02:38


Helpful Practice Activity - Download and Install the Mobile Salesforce Apps 
00:21


Lightning for Outlook (aka Lightning Sync) 
13:20


Spring '17 Update - Lightning Sync 
00:17

-
AppExchange
10:26

AppExchange Introduction
00:52


AppExchange - The App Store for Salesforce 
09:34

-
Exam Overview and Webassessor
26:34

Administrator Exam Overview
08:10


Webassessor Registration and Scheduling an Exam (Winter '17 Update) 
07:54


Taking the Exam – Online vs On-Site (Winter '17 Update) 
10:30

-
Breaking In: Getting Experience
11:09

Grow Where You Are Planted 
08:01


Volunteer for a Non-Profit 
03:08

-
Practice Test
00:00

Practice Test 
60 questions

-
Helpful Salesforce Resources
36:32

trust.salesforce.com 
09:05


Online Help and the Salesforce Success Community 
06:05


Critical Updates 
02:09


Local Salesforce User Groups, Developer Groups and Meetups 
00:16


LinkedIn Groups 
02:42


Summer 2016 Update - New and Retired Salesforce Certifications 
13:22


Bonus Lecture: Next Steps and Coupon Codes in the Resources!
01:57


Bonus Lecture - MikeWheelerMedia.com
00:56

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